Clueso: The AI-Powered Customer Activation Platform for SaaS Apps

Are you tired of spending countless hours creating and maintaining help content for your SaaS app? Do you struggle to guide your users through your product features effectively? Clueso has the solution for you. Clueso is an all-in-one product that combines RPA with generative AI to crawl through any SaaS app and auto-generate guided tours, video tutorials, and help articles that always stay up-to-date. In this article, we will explore Clueso, its team, and how it can help your customer success team save time and increase activation rates.

Who are the Founders of Clueso?

Clueso was founded in 2023 in San Francisco by three individuals who shared a passion for building innovative products that use AI and data science to solve complex problems.

Akash Anand is the CEO at Clueso. Before founding Clueso, he built and scaled a consumer note-taking app to over 12k+ users while in college. He studied Engineering Design and Data Science at IIT Madras.

Neel Balar is a co-founder and CBO at Clueso. Like Akash, he also built and scaled a consumer note-taking app to over 12k+ users while in college. He studied Engineering Design and Data Science at IIT Madras. Neel previously led Asia's most advanced student Hyperloop team, where he raised $1.1M from the Indian govt. He also represented India at the SpaceX Hyperloop Pod Competition organized by Elon Musk.

Prajwal Prakash is the CTO and co-founder at Clueso. He is a Bangalorean and a recent (2022) CS grad from IIT Madras, where he graduated top of his batch. He previously made Desklamp, a consumer notetaking app, and interned at Adobe AI. Prajwal also co-founded a quantum machine learning group in college. When he's not thinking about tech, he writes stand-up sets.

What is Clueso?

Clueso is an AI-powered customer activation platform for SaaS apps. Clueso uses RPA and generative AI to crawl through any SaaS app and auto-generate guided tours, video tutorials, and help articles that always stay up-to-date. Clueso's content is designed to intelligently guide users and increase activation rates. The product lets customer success teams create help guides for product features in seconds rather than hours. With every new update on your app, all guides are automatically tested, and outdated guides are flagged so that you know exactly which ones need to be reworked.

What is the Problem that Clueso Solves?

Users of SaaS apps have a hard time discovering new features and finding what they're looking for, even on products with a well-designed UX. Creating help guides on tools like Intercom is time-consuming – you have to put together screenshots, write out instructions, and make everything look presentable. Making interactive tours is even more work. And what happens when you deploy new UI updates? All your hard work goes down the drain, and you have to start from scratch. Clueso lets you create help guides for product features in seconds rather than hours, which saves time and increases activation rates.

How Does Clueso Work?

Clueso combines RPA with generative AI to crawl through any SaaS app and auto-generate guided tours, video tutorials, and help articles that always stay up-to-date. The platform is built to be incredibly user-friendly, so you don't need any technical expertise to use it. With Clueso, you can quickly create engaging content to onboard new users and help existing customers understand the features of your product.

To get started, you need to use their chrome extension to capture a simple screen recording of some feature on your app. Clueso's AI algorithms then analyze this recording and automatically generate help guides in three formats: a document with screenshots, a video, and an interactive tour.

The interactive tour is one of the most exciting features of Clueso. It points users to the exact buttons they need to click on your app, making it easy for them to follow along with the guide. With this feature, you can significantly reduce the number of support tickets your team receives, which saves you time and money.

Once you've created your guides, you can easily embed them on your website, in your app, or in your help center. Clueso's analytics dashboard tracks user engagement with your content, so you can see which guides are the most popular and which ones need updating.

Why Use Clueso?

Clueso is an excellent solution for companies looking to save time and money on customer support. By using Clueso, you can create engaging help content quickly and easily, without needing to spend hours creating and updating guides manually.

If you're using tools like Intercom to create help content, you know how time-consuming it can be to put together screenshots, write out instructions, and make everything look presentable. Clueso eliminates all of these hassles, allowing you to focus on building your product and growing your business.

Another great benefit of Clueso is that it helps you improve customer engagement. With interactive tours, you can provide users with an immersive learning experience that makes it easy for them to understand the features of your product. This can lead to increased activation rates, higher customer satisfaction, and ultimately, more revenue for your business.

Clueso is also a cost-effective solution for businesses of all sizes. With Clueso, you can automate the process of creating and updating help content, which saves you time and money. This means that you can allocate your resources more effectively, which is essential for startups and small businesses.

Conclusion

Clueso is an AI-powered customer activation platform for SaaS apps. Founded in 2023 by a team of three in San Francisco, Clueso is designed to help customer success teams save time creating and maintaining help content for SaaS apps. The platform combines RPA with generative AI to crawl through any SaaS app and auto-generate guided tours, video tutorials, and help articles that always stay up-to-date.

Clueso is incredibly user-friendly, so you don't need any technical expertise to use it. With Clueso, you can quickly create engaging content to onboard new users and help existing customers understand the features of your product. The platform is a cost-effective solution for businesses of all sizes, and it helps you improve customer engagement and activation rates.

Overall, Clueso is an excellent solution for businesses looking to streamline their customer support and improve customer engagement. If you're struggling to create and maintain help content for your SaaS app, you should give Clueso a try. With its powerful AI algorithms and user-friendly interface, Clueso is sure to become an essential tool in your arsenal.