Streamlining IT and Mobile Management: Salvy's Vision for Brazilian Businesses

Salvy is a mobile carrier specifically tailored for businesses in Brazil. Founded in 2022 and headquartered in Curitiba, Brazil, Salvy aims to revolutionize the B2B telecom industry. With a team of 12 dedicated professionals, the company has already gained the trust of over 300 companies, managing more than 5,000 mobile lines and cutting costs by over 50%. The founders, who have extensive experience from Brazil's largest fintechs such as Nubank and EBANX, saw a significant gap in the market and decided to create a solution that addresses the unique needs of business telecom.

How Did Salvy Come Into Existence?

Salvy's inception story is rooted in a personal frustration experienced by one of its founders, Lucas Rosa. During a business trip to São Paulo, Lucas ran out of data on his mobile plan. Faced with the cumbersome process of adding more data, which involved a 1:30-hour-long call to customer support, he realized the need for a more efficient solution. This experience ignited the idea for Salvy, and together with Artur Negrão, Hudo Assenco, and Maria Eduarda Kumlehn, they founded Salvy to simplify mobile and IT management for businesses.

What Problem Does Salvy Address?

Salvy addresses several pain points that companies in Brazil face with their mobile telecom services:

1. Cost Inefficiency: Companies often use only 30% of what they purchase, and around 20% of mobile lines remain unused.
2. Lack of Transparency: Companies struggle to know who is using the mobile lines, how much they are using, and for what purposes.
3. Limited Autonomy: Mobile operators offer very limited platforms, which increases the need for customer service.
4. Poor Customer Service: The incumbents provide low-autonomy customer service that often leaves customers without effective help.
5. Confusing Payments: Telecom invoices are long and confusing, requiring companies to hire consultants to understand their expenses. Some customers receive over 120 telecom invoices a month.

What is Salvy’s Solution?

Salvy offers a software layer that makes deploying and managing mobile lines a fast and efficient process. This solution is integrated with various systems such as HRIS and ERPs, making it seamless for IT managers to deploy and manage mobile lines. Salvy simplifies how companies purchase and manage mobile telecom, turning it into a SaaS model. The platform provides a transparent and efficient way to handle mobile lines and IT demands, such as inventory management, without the traditional hurdles.

Using AI, Salvy reads telecom invoices and helps companies migrate to its platform. In just over a year, Salvy has acquired over 250 companies, boasting a 322% Net Dollar Retention (NDR) rate and a mere 0.2% churn rate.

Who Are the Active Founders?

Artur Negrão - As the Co-Founder and CEO of Salvy, Artur is dedicated to revolutionizing B2B telco in Brazil. His background includes extensive experience in product management, technology, investments, valuation, and finance.

Hudo Assenco - The Co-Founder and CTO of Salvy, Hudo is a software engineer at heart. His previous roles include software engineer positions at Nubank and EBANX, the latter being known for its unicorn status in Brazil.

Maria Eduarda Kumlehn - Serving as the Chief Revenue Officer (CRO) and Co-Founder at Salvy, Maria is responsible for driving revenue growth and overseeing the company's strategic initiatives. She has a strong background in revenue operations, data analytics, and sales management.

Lucas Rosa - The Co-Founder and CPO of Salvy, Lucas has previously worked as a Lead PM at EBANX and as a PM at the Brazilian Space Agency. His experience in product management is crucial to Salvy's success.

How is Salvy Positioned in the Market?

The Brazilian B2B mobile telecom market is massive, with 55 million mobile lines and an annual recurring revenue of 5 billion dollars. Salvy's focus on this market is strategic, as they aim to become the one-stop-shop solution for all things IT, much like Rippling IT Cloud. By using telco as a gateway, Salvy plans to provide other solutions such as inventory and SaaS management, empowered by AI to ensure speed and efficiency.

What Are the Customer Pains Salvy Alleviates?

Salvy alleviates several customer pains:

• Cost Inefficiency: By ensuring companies use what they purchase, Salvy reduces waste and optimizes resource allocation.
• Transparency: Salvy's platform provides clear insights into mobile line usage, helping companies understand and manage their resources better.
• Autonomy: Salvy offers a robust platform that reduces the need for customer service, giving companies more control over their mobile lines.
• Customer Service: With a focus on high-quality customer support, Salvy ensures that companies get the help they need without the usual frustrations.
• Simplified Payments: Salvy's platform streamlines invoicing, making it easier for companies to understand their expenses without the need for external consultants.

What is Salvy’s Vision?

Salvy's vision is to be the go-to solution for IT management in Brazil. The company believes in three core strategies:

1. Retention: B2B mobile telecom inherently fosters retention when the service is good, and there are no loyalty contracts.
2. Telco as a Gateway: Mobile telecom serves as the entry point to other IT solutions for mid-sized companies.
3. One-Stop-Shop: By providing comprehensive software for IT, Salvy aims to build a highly successful business.

How Does Salvy Stand Out in the Market?

In a market where every carrier offers roughly the same network quality, Salvy stands out by providing an integrated and seamless solution for IT managers. The company's software layer ensures fast deployment and efficient management of mobile lines, setting them apart from traditional telecom providers.

What Are the Future Plans for Salvy?

Salvy's future plans include expanding their platform to offer more IT solutions beyond mobile telecom. By leveraging AI and focusing on mid-sized companies, Salvy aims to become the leading IT management solution in Brazil. The company envisions a future where businesses can rely on Salvy for all their IT needs, from mobile lines to inventory and SaaS management.

What Can We Learn From Salvy’s Journey?

Salvy's journey teaches us the importance of identifying and addressing specific pain points in the market. By focusing on the unique needs of B2B mobile telecom in Brazil, Salvy has created a solution that not only simplifies processes but also provides significant cost savings and transparency. The company's success is a testament to the power of innovation and the potential for growth in addressing long-standing market inefficiencies.

In conclusion, Salvy is more than just a mobile carrier for businesses in Brazil. It is a pioneering company that is transforming the B2B telecom landscape with its innovative solutions and customer-centric approach. With a clear vision and a dedicated team, Salvy is poised for continued success and growth in the years to come.