Hemut: The AI Operating System Transforming the Trucking Industry

The logistics and trucking industry is the invisible backbone of the global economy, responsible for transporting nearly 70% of all goods across the United States. Despite its centrality, much of the industry’s operational infrastructure remains stuck in the past. In countless dispatch offices across the country, trucking companies still rely on pen-and-paper logs, cluttered spreadsheets, and even WhatsApp group chats to coordinate routes, log expenses, and manage communication.

Manual data entry is pervasive, multi-device juggling is the norm, and costly inefficiencies compound daily. From scheduling drivers to accounting for shipments, the industry is fragmented and reliant on outdated point solutions. Trucking companies are often forced to cobble together a patchwork of tools that fail to integrate well, slowing down operations and increasing human error.

Hemut was born to eliminate this inefficiency. As an AI-powered operating system, Hemut aims to become the centralized brain of a trucking company’s back office, streamlining dispatch, accounting, communication, and documentation into one intelligent platform. With automation at its core, Hemut transforms logistics from a high-friction industry into a seamless, high-efficiency operation.

How does Hemut work as an AI-powered operating system?

At its heart, Hemut is more than just a software tool — it's an AI-native platform purpose-built to handle the daily grind of running a trucking company. The platform offers an integrated suite of features designed to simplify every core task associated with freight operations:

• AI voice agents to handle inbound and outbound phone calls with clients, brokers, and drivers.
• AI document uploads that automatically parse and extract relevant information from scanned paperwork, eliminating hours of manual data entry.
• Load sourcing tools to help dispatchers find and book optimal freight routes.
• Automated accounting features that track expenses, revenue, and payment reconciliation with minimal human oversight.

Whether it’s a small fleet or a national operation, Hemut acts as a single pane of glass through which all trucking activities can be managed — from booking a shipment to reconciling income, all in one place.

What makes Hemut different from legacy trucking software?

Unlike traditional transportation management systems (TMS) that offer static, siloed features, Hemut is built from the ground up with automation and AI-first architecture. Where legacy systems may require manual form-filling, multiple platforms, or extensive staff onboarding, Hemut delivers:

• Real-time insights and alerts without needing a complex dashboard setup.
• Conversational AI agents that replace human phone operators for many routine tasks.
• Auto-updating document storage, searchable and categorized by shipment, driver, or customer.
• Intuitive UX tailored specifically for logistics professionals, not generic office workers.

This shift is more than just a user interface upgrade — it’s a fundamental redesign of how trucking businesses function, reducing both overhead and operational delays.

Who are the minds behind Hemut?

At the core of Hemut is a uniquely complementary founding team led by Loki Cheema, whose journey from homelessness to entrepreneur gives the company an unmatched depth of firsthand industry insight.

At just 16, Loki found himself working grueling 100-hour weeks at a motel, where he first encountered a truck driver needing help with paperwork. That small act of assistance snowballed into a dispatching service, and eventually into a six-year odyssey through the trucking world. Along the way, he saw the broken systems that plague the industry and began envisioning a better future through technology.

Teaming up with Anthony Guerrera, a talented software engineer with deep technical experience in Next.js, Python, and real-time systems from his time at RBC Capital Markets, the pair fused operational expertise with world-class engineering. Now joined by Sam (co-founder, details unspecified), the Hemut team is equipped to tackle the logistics industry's toughest pain points from both the trenches and the codebase.

How did Loki’s personal story shape the creation of Hemut?

Hemut isn’t a product dreamed up in a boardroom — it’s a direct result of lived experience. Loki’s transformation from a teenager living on the edge to a founder building software for an entire industry adds emotional weight and authenticity to Hemut’s mission.

After helping one driver with paperwork, Loki found himself assisting more and more of them. Eventually, this turned into a dispatching operation. From there, he opened a grocery store and a restaurant — both vehicles to deepen his understanding of logistics and stay close to the trucking community. But inefficiencies remained.

The tipping point came in 2024, when advancements in voice AI inspired Loki to build a system that could finally eliminate the time-wasting bottlenecks he once endured. With that, Hemut was born — not out of theory, but necessity.

What future innovations does Hemut plan to introduce?

Hemut is just getting started. While its current suite of tools already automates core back-office operations, the company has ambitious plans to expand its capabilities:

• POS and ordering system integration, enabling real-time updates between shippers, brokers, and drivers.
• Fleet performance analytics, using AI to recommend route optimizations and fuel efficiency improvements.
• Predictive maintenance notifications powered by sensor data and historical trends.
• Driver retention modules, including smart scheduling and workload balancing.

Ultimately, Hemut envisions itself as the de facto AI operating system for the logistics industry — not just a tool, but a partner in growth for trucking companies of all sizes.

Why is the trucking industry ripe for disruption?

Trucking has historically lagged behind in software adoption, not due to a lack of interest, but due to a lack of time and resources. With razor-thin margins, staff shortages, and demanding schedules, most companies prioritize keeping trucks moving over upgrading systems.

But the tides are turning. Labor shortages, higher freight demand, and digital freight networks are pushing the industry toward modernization. Hemut is poised to lead this transformation by offering plug-and-play AI tools that don’t require months of onboarding or IT support.

In short, Hemut meets companies where they are — and pulls them into the future.

What is Hemut’s broader vision for logistics?

Hemut isn’t just about better paperwork or fewer phone calls. Its broader mission is to unlock human potential in logistics. By removing repetitive, low-value tasks from the equation, Hemut gives dispatchers, drivers, and operations managers the freedom to focus on strategic, revenue-generating work.

It’s a vision rooted in respect for time, for people, and for the labor that keeps supply chains moving. Loki’s personal experience fuels a company culture that values grit, empathy, and forward-thinking solutions.

In the long term, Hemut aims to connect every node of the logistics ecosystem — from shippers to drivers to accountants — with intelligent, adaptive tools that make freight smoother, faster, and fairer.

Conclusion

Hemut is not another trucking SaaS tool. It’s a mission-driven AI operating system crafted by people who’ve lived the chaos of logistics and emerged with a solution. By leveraging the power of artificial intelligence to automate communication, documentation, and accounting, Hemut is setting a new standard for operational excellence in the trucking world.

As the logistics industry braces for its next phase of digitization, Hemut is already paving the road.