Why OneGrep is the Future of Observability for Engineering Teams

What is OneGrep?

OneGrep is a revolutionary Observability Copilot designed specifically for engineers. Launched in 2024 by co-founders Achintya Ashok and Brian Cripe, OneGrep aims to drastically improve incident resolution times and reduce costs associated with observability. By integrating seamlessly into existing telemetry pipelines and knowledge bases, OneGrep enables software engineers to resolve incidents with real-time data, achieving results in minutes rather than hours. This innovative solution is based in New York and is guided by Group Partner Nicolas Dessaigne.

How Did OneGrep Begin?

The inception of OneGrep traces back to the collaborative efforts of its technical co-founders, Achintya Ashok and Brian Cripe. With extensive experience in engineering and operating systems at scale from renowned companies such as Coinbase, Disney, and Amazon, the duo identified a significant gap in the market. Achintya, who previously led the Search Team at Disney and successfully scaled DisneyPlus to 70 million users within two weeks, brought his expertise in handling high-demand systems. Brian, with his background in developing the Incident Management Platform at Amazon, contributed his deep knowledge in real-time analytics and developer tools. Together, they envisioned a tool that could transform the way engineers handle observability and incident management.

Who Are the Founders of OneGrep?

Achintya Ashok: As the CEO and Co-Founder of OneGrep, Achintya brings a wealth of experience in engineering highly distributed systems. His previous roles at Coinbase, Disney Streaming, and Goldman Sachs equipped him with the skills to create contextual experiences for millions of users. At OneGrep, Achintya focuses on generating insights that enhance the usefulness of observability data, ultimately saving engineers valuable time.

Brian Cripe: Serving as the CTO and Co-Founder, Brian's decade-long experience spans companies like Amazon, Tableau, and Coinbase. His expertise in developer tools, distributed systems, and real-time analytics is instrumental in OneGrep's ability to fine-tune large language models (LLMs) with real-time telemetry and knowledge bases. Brian's vision is to streamline the incident resolution process, making it more efficient and less reliant on extensive tribal knowledge.

What Problem Does OneGrep Solve?

Engineering teams often face significant challenges with observability cost bloat and incident management, particularly when operating in fast-paced environments. There are two primary issues:

1. Inefficient Instrumentation: Engineers frequently struggle to instrument their code effectively, leading to unintentional and costly mistakes. This inefficiency not only increases operational costs but also complicates incident resolution.
2. On-Call Challenges: On-call engineers find it difficult to mitigate incidents due to the reliance on tribal knowledge and the intricate understanding of various tools. This dependency hampers their ability to quickly and effectively resolve issues, consuming about 25% of their time on on-call-related work. For companies, this translates to approximately $61,000 per engineer annually, excluding additional costs such as DataDog bills.

How Does OneGrep Address These Challenges?

OneGrep offers a comprehensive solution that makes telemetry actionable and efficient. Here’s how:

• Noise Reduction: OneGrep can cut noisy logs by 50%, significantly reducing the volume of irrelevant data that engineers need to sift through. This not only saves time but also lowers costs associated with data storage and processing.
• Automatic Incident Resolution: The platform aids engineers in automatically resolving incidents, eliminating the need to read through retrospectives, parse logs manually, or constantly ping the entire team for information. This automation ensures faster and more accurate incident management.
• Cost Efficiency: By enhancing the effectiveness of observability data and reducing unnecessary noise, OneGrep helps teams cut costs and allocate resources more efficiently. This allows companies to focus their budgets on more critical areas of development and innovation.

What Makes OneGrep Unique?

OneGrep stands out in the market due to its founders' deep understanding of the challenges engineers face with observability. Both Achintya and Brian have firsthand experience in managing highly distributed systems and dealing with the frustrations of noisy alerts and inefficient incident management processes. This personal connection to the problem drives their commitment to providing a solution that truly meets the needs of engineers.

Additionally, OneGrep's ability to fine-tune LLMs with real-time telemetry and knowledge bases sets it apart from traditional observability tools. This innovative approach ensures that engineers have access to the most relevant and up-to-date information, enabling quicker and more effective incident resolution.

How Can Teams Deploy OneGrep?

OneGrep offers flexible deployment options to cater to the diverse needs of engineering teams. Companies can choose to deploy OneGrep on their own infrastructure, maintaining full control over their data and systems. Alternatively, they can utilize OneGrep's cloud-based solution, which provides the convenience of a managed service without the need for additional infrastructure investments.

What Are the Benefits of Using OneGrep?

The primary benefits of adopting OneGrep include:

• Faster Incident Resolution: By providing real-time data and insights, OneGrep enables engineers to resolve incidents up to 10 times faster than traditional methods.
• Cost Savings: OneGrep reduces observability costs by cutting down on noisy logs and improving the efficiency of incident management processes.
• Improved Productivity: Engineers spend less time on on-call-related tasks and more time on development and innovation, leading to overall productivity gains.
• Enhanced Operational Stability: With more efficient incident resolution and better observability practices, engineering teams can ensure greater operational stability and reliability of their systems.

Who Is Behind OneGrep?

OneGrep is the brainchild of Achintya Ashok and Brian Cripe, two engineers who have experienced the challenges of observability firsthand. Their backgrounds in leading teams at major companies like Coinbase, Disney, and Amazon have equipped them with the knowledge and skills to develop a solution that addresses the core pain points of engineers. Achintya and Brian's shared mission is to help engineers sleep more soundly, knowing that their systems are operational and incidents can be resolved quickly and efficiently.

What Is the Future of OneGrep?

As OneGrep continues to grow and evolve, the team remains focused on their mission to revolutionize observability for engineers. They aim to expand their user base, refine their platform's capabilities, and continuously innovate to meet the changing needs of the engineering community. With a strong foundation and a clear vision, OneGrep is poised to become an indispensable tool for engineering teams worldwide.

In summary, OneGrep offers a powerful solution to the pervasive challenges of observability and incident management. By leveraging real-time telemetry and advanced insights, OneGrep helps engineers resolve incidents faster, reduce costs, and improve overall productivity. Founded by industry veterans Achintya Ashok and Brian Cripe, OneGrep is well-positioned to make a significant impact on the way engineers handle observability, ensuring more stable and reliable systems for all.