Can Inventive AI Revolutionize Sales Information Requests with LLMs?
In the fast-paced world of sales, time is of the essence. Every moment spent on administrative tasks is a moment lost in closing deals and generating revenue. This is where Inventive AI comes into play. Founded in 2023 by a dynamic trio of entrepreneurs, Dhiren Bhatia, Vishakh Hegde, and Gaurav Nemade, Inventive AI aims to automate responses to sales information requests using Language Model Models (LLMs), thereby streamlining the sales process and accelerating time-to-revenue. In this article, we'll delve into the innovative solution offered by Inventive AI, exploring the problem it addresses, the solution it provides, and the talented team behind this game-changing startup.
What Problem Does Inventive AI Solve?
The Tedious World of Sales Information Requests
Sales information requests, such as security questionnaires, Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and Requests for Information (RFIs), are indispensable in the world of sales. However, they are notorious for being lengthy, complex, and time-consuming to complete accurately.
Imagine grappling with a sales questionnaire containing an average of 77 questions, each demanding meticulous attention and accuracy. According to industry standards, the average time to complete one of these requests consumes a staggering 32 human hours. Coordinating the completion of such requests often takes days to weeks, depending on their complexity.
This challenge is not new to Dhiren Bhatia, who had previously founded Viewics, a SaaS analytics platform acquired by Roche. During his tenure at Viewics, he recognized that the completion of sales information requests was a bottleneck in the sales process. It threatened to slow down the momentum they had built in their sales motion.
The Hurdles of Traditional Response Generation
One of the primary challenges in responding to these requests is that no single individual possesses all the answers. Often, the sales team must resort to searching through a knowledge base or pestering Subject Matter Experts (SMEs) who are senior team members with their day-to-day responsibilities.
The search for answers in a knowledge base comes with its own set of issues. It's often difficult to determine whether the content is current or obsolete, leading to a validation process that further delays the sales motion.
In the end, this uncertainty results in senior team members having to validate answers manually, which not only slows down the process but also diverts their attention from their primary responsibilities.
How Does Inventive AI Solve These Challenges?
The Power of Automation with AI
Inventive AI takes a bold step toward transforming this cumbersome process. They offer a platform that automates the drafting of responses to sales information requests, and it does so with remarkable efficiency. Here's how they achieve this:
Generating Responses Grounded in Facts
The heart of Inventive AI's solution lies in its ability to generate responses grounded in facts. It accomplishes this by drawing from your organization's previous responses and connecting to company knowledge bases. By doing so, it can construct answers that are not only reliable but also supported by readily accessible citations to the sources used.
Creating a Confidence Rating
Inventive AI doesn't stop at providing answers; it ensures that the answers generated are trustworthy. The platform assigns a confidence rating to each response, automatically flagging those that may require human review. This ensures that sales teams can focus their attention on areas where it truly matters.
Detecting Stale Content
One of the most critical aspects of accurate responses is ensuring that the content is up-to-date. Inventive AI tackles this issue head-on by automatically flagging content that could be obsolete. By doing so, it minimizes the risk of providing inaccurate information to potential clients.
Customizing Tone While Keeping Facts Intact
Inventive AI understands that communication with potential clients is not just about facts; it's also about the tone and style of the responses. Therefore, the platform allows users to customize the tone of their answers while preserving the accuracy of the information.
Redefining the Verification Process
Inventive AI's ultimate goal is to shift the burden from creating responses from scratch to verifying them. While many existing Software as a Service (SaaS) tools focus on streamlining the process of response creation, Inventive AI's AI-native solution takes it a step further. The platform does the heavy lifting by generating accurate responses to each question, leaving users to verify only flagged answers. This not only saves time but also enhances the efficiency of the entire sales process.
Who Is Behind Inventive AI?
A Team of Innovators
Behind this revolutionary startup is a team of three visionary founders who share a deep passion for artificial intelligence and business development. Let's take a closer look at the minds driving Inventive AI:
Dhiren Bhatia - Co-founder & CEO
Dhiren Bhatia serves as the Co-founder and CEO of Inventive AI. His entrepreneurial journey is marked by success, having previously founded and led Viewics, a healthcare analytics SaaS company that managed data for over 100 million patients across prestigious institutions like Mayo Clinic, University Hospitals, and Children's Hospitals. With an MBA from UC Berkeley and a background in engineering, Dhiren brings a wealth of knowledge and experience to the table.
Vishakh Hegde - Co-founder
Vishakh Hegde, another Co-founder of Inventive AI, brings an impressive background in machine learning to the team. He previously led machine learning efforts at Ambient AI, a company with roots in Y Combinator and Andreessen Horowitz. His academic credentials include studying ML and AI at Stanford, and he has published papers in the field. Vishakh's passion lies in solving real-world problems through cutting-edge technology.
Gaurav Nemade - Co-founder
Completing the trio of founders is Gaurav Nemade, who previously held pivotal roles as a Product Manager at Google AI and Google Brain. He can be credited as the first Product Manager on Google's Language Model Models (LLM) platform, LaMDA. Gaurav's educational background includes a degree in Computer Science from IIT Roorkee. His experience in AI and product management has been instrumental in shaping Inventive AI's innovative solution.
Meet the Non-AI Happiness Agent
No startup is complete without a mascot, and Inventive AI's unofficial team member is Waffle, the "non-AI" Happiness Agent. While not directly involved in the world of artificial intelligence, Waffle plays a crucial role in boosting team morale and cheering everyone up on challenging days. In a high-pressure startup environment, having a furry friend like Waffle can make all the difference.
Inventive AI is poised to revolutionize the way sales teams respond to information requests with its innovative use of Language Model Models (LLMs). By automating the response generation process and ensuring accuracy, confidence, and up-to-date information, Inventive AI empowers sales teams to focus on what truly matters - closing deals and generating revenue. With a talented team of founders and a commitment to solving real-world problems with cutting-edge technology, this startup is one to watch in the evolving landscape of AI-driven solutions. As they continue to innovate and refine their platform, we can expect to see even greater strides in the realm of sales automation.