Relvy AI is a pioneering start-up that aims to revolutionize how production software issues are debugged and resolved. Founded in 2024 by Bharath Bhat and Simranjit Singh, Relvy AI focuses on automating troubleshooting processes for engineers, allowing them to resolve technical issues more quickly and efficiently. The core problem that Relvy addresses is the overwhelming amount of time engineers spend troubleshooting customer issues. By automating this process using a powerful AI agent, Relvy reduces the burden on engineering teams, freeing them up to focus on innovation and improving operational efficiency.

In a typical software development environment, production issues can be a significant drain on resources. Engineers often have to sift through logs, metrics, and other documentation, spending hours or even days to pinpoint the root cause of an issue. Relvy AI, however, changes this dynamic by offering a lightweight, AI-powered debugging platform that can automate these tedious tasks, resulting in faster issue resolution, fewer disruptions, and significant time and cost savings for businesses.

Who Are the Founders of Relvy AI?

Relvy AI was founded by two seasoned entrepreneurs, Bharath Bhat and Simranjit Singh, both of whom bring a wealth of experience in technology and AI development.

Bharath Bhat, the Co-founder and CEO, is passionate about creating AI-powered software that delivers real-world solutions. Before founding Relvy, Bhat worked on efficient computer vision and language models for major companies like Google, YouTube, and Uber. His deep knowledge of AI and software development forms the foundation of Relvy’s innovative solutions.

Simranjit Singh, the Co-founder and CTO, is an expert in cloud computing and AI. He has previously worked at top tech companies like Microsoft, Amazon, and Nutanix, where he honed his skills in building scalable and reliable systems. Singh’s expertise ensures that Relvy AI’s platform is not only effective but also secure and scalable for organizations of all sizes.

Together, these two founders bring complementary skills that have propelled Relvy AI into the forefront of AI-driven software debugging.

How Does Relvy AI Work?

Relvy AI works by automating the troubleshooting process of production issues, which typically involves a multi-step approach. The platform connects seamlessly with existing tools such as Jira, runbooks, observability metrics, and logs, providing engineers with an integrated solution to resolve issues efficiently.

The AI agent at the heart of Relvy AI works iteratively, drawing from historical data and previous queries to resolve current issues. The AI system uses intelligent decision-making to analyze the problem and systematically narrow down potential causes. It automates much of the process that would otherwise be handled manually by engineers, from triaging and researching previous incidents to facilitating communication between teams.

Relvy AI’s lightweight platform can be set up in minutes and quickly starts debugging issues, significantly reducing the mean time to resolution (MTTR). The AI agent works like an experienced on-call engineer, navigating through logs and metrics to identify patterns and possible root causes. It can also automatically re-route tickets to the appropriate team or request more information from stakeholders based on its analysis, further enhancing the efficiency of incident management.

What Are the Key Benefits of Using Relvy AI?

Relvy AI offers several key benefits for businesses and engineering teams looking to improve their operational efficiency and reduce the time spent on troubleshooting production issues.

1. Faster Issue Resolution

One of the most significant advantages of using Relvy AI is the speed at which it can resolve production issues. By automating the debugging process, Relvy AI allows engineers to go from the initial report of an issue in platforms like Slack or Jira to identifying the root cause in minutes. This rapid response can drastically reduce downtime, leading to better customer experiences and improved business performance.

2. Reduced Operational Costs

Relvy AI can save businesses up to 75% of the costs associated with troubleshooting production issues. This is achieved by eliminating the need for engineers to spend large portions of their time manually investigating and resolving issues. Engineers can instead focus on higher-value tasks, driving innovation and improving the company’s products.

3. Improved Team Productivity

Engineers often find themselves overwhelmed by the sheer volume of production issues that need to be addressed. With Relvy AI handling much of the grunt work of debugging, teams can devote their time to more strategic activities that contribute directly to the business’s goals. This leads to increased productivity, both in terms of troubleshooting and in broader engineering initiatives.

4. Better Customer Satisfaction

By resolving issues more quickly and accurately, Relvy AI helps companies maintain smooth operations, which in turn improves customer satisfaction. Fewer disruptions and shorter downtimes mean that customers are less likely to experience service interruptions, leading to greater trust in the company’s products and services.

How Can Companies Implement Relvy AI?

Relvy AI offers flexibility in how companies can implement the platform, whether through a cloud-based solution or a self-hosted version on private infrastructure.

Relvy Cloud

Relvy Cloud is the easiest way to integrate Relvy AI into a company’s infrastructure. The fully managed platform allows engineers to start debugging issues immediately without the need for additional setup. The cloud-based solution offers a secure and scalable environment, ensuring that companies can quickly scale their usage as their needs grow.

Relvy Self-Hosted

For companies that prefer more control over their infrastructure, Relvy AI offers a self-hosted solution that can be deployed on AWS or Google Cloud Platform. This option allows companies to maintain their data on their own servers while still benefiting from the automation and intelligence that Relvy AI provides.

No matter which option companies choose, Relvy AI ensures that the troubleshooting process is seamless, secure, and effective.

What Makes Relvy AI Different from Other Solutions?

While there are other tools available for managing production issues and debugging software, Relvy AI sets itself apart with its intelligent AI-driven approach. Unlike traditional debugging solutions, which often require engineers to manually sift through data and collaborate across teams, Relvy AI automates much of the work, reducing the time and effort required to resolve issues.

Additionally, Relvy AI’s ability to integrate with a wide range of tools—such as Jira, observability platforms, and collaboration software—makes it a versatile solution for companies already using these systems. Its iterative approach to problem-solving, using answers from previous queries, allows it to resolve issues faster and more accurately than manual troubleshooting.

How Secure Is Relvy AI?

Security and privacy are top priorities for Relvy AI. By leveraging open-source foundational models, Relvy ensures that its AI platform can be securely integrated into a company’s cloud infrastructure. This means that businesses maintain full control over their data, reducing the risks associated with using third-party AI platforms.

Relvy AI’s design ensures that sensitive information is never exposed, and the platform complies with the highest standards of data privacy. This makes it a reliable and secure choice for businesses concerned about maintaining control over their operations and protecting their customers' data.

What Is the Future of Relvy AI?

Looking ahead, Relvy AI aims to continue evolving its platform, adding new features and integrations to make it even more valuable for businesses. The company plans to expand its list of integrations, ensuring that Relvy works seamlessly with an even broader range of observability tools and collaboration platforms.

As the demand for AI-driven solutions continues to grow, Relvy AI is well-positioned to become a leader in the field of automated software debugging, helping companies reduce costs, improve productivity, and provide a better experience for their customers.

In conclusion, Relvy AI offers a game-changing solution for companies looking to automate their troubleshooting processes and enhance the efficiency of their engineering teams. With its fast, secure, and intelligent platform, Relvy is poised to transform the way businesses handle production issues, saving time and resources while improving overall operational performance.