Seals AI: The Future of Wholesale Operations

Seals AI is a revolutionary platform aimed at transforming the wholesale industry by introducing AI employees specifically designed for wholesalers. Established in 2024 in San Francisco by a team of four visionaries, Seals AI seeks to address the inefficiencies in the business-to-business (B2B) sales process. The founding team, led by CEO Luis Mario Garcia, recognized a massive opportunity to automate manual tasks such as quoting, taking orders, collecting payments, and entering data into Enterprise Resource Planning (ERP) systems.

The team comprises three computer science graduates with deep experience in building software products and scaling startups. Fernando Huerta, who played a pivotal role in launching AT&T in Mexico, grew it to $120 million in annual recurring revenue (ARR), showcasing the team's strong background in handling large-scale operations. Together, the founders aim to introduce a more efficient, AI-driven workforce that can convert up to $100 billion in payroll expenses into software spending.

What Problem is Seals AI Solving?

The traditional wholesale industry operates through largely manual processes. Wholesale businesses often rely on human staff for tasks such as placing and receiving purchase orders, managing payments, and offering customer support. These processes are generally conducted over phone calls or emails, creating a time-consuming and inefficient system.

Seals AI is solving these inefficiencies by automating these repetitive tasks with human-capable AI employees. The manual nature of these activities leads to slower processing times, potential errors, and higher operational costs. With Seals AI’s solution, wholesalers can shift to a digital-first approach where AI employees take over these processes, working 24/7 without the limitations of a human workforce. The company’s primary goal is to modernize the wholesale supply chain and help businesses drive growth by focusing on strategy rather than mundane tasks.

How Do Seals AI Employees Function?

Seals AI offers a suite of AI employees that operate similarly to human workers but with enhanced speed, accuracy, and reliability. These AI employees are designed to take over various aspects of the wholesaling process, from sales to collections and data analysis.

1. AI Sales: This AI employee takes orders from multiple channels, including email, phone, and WhatsApp, and enters them directly into ERP systems. AI Sales also generates and sends quotes instantly, facilitating 24/7 sales operations. By automating the sales process, businesses can close deals faster and increase their revenue.
2. AI Retention: Designed to improve customer retention, AI Retention re-engages customers with targeted recommendations, upselling, and cross-selling strategies. It prompts existing customers to place repeat orders, driving long-term revenue growth and building stronger customer relationships.
3. AI Support: The AI Support employee manages customer inquiries across various communication channels, offering real-time updates on orders and resolving any issues. This ensures fast and efficient customer service, fostering stronger relationships with clients.
4. AI Collections: This AI handles payment collections, following up on outstanding invoices through text, email, and phone. By automating this often-overlooked process, wholesalers ensure steady cash flow and minimize the risk of late payments.
5. AI Data Analyst: This AI employee monitors real-time metrics from the other AI employees and internal systems. It delivers actionable insights and data-driven recommendations to optimize operations and helps the business stay ahead of trends.

Why is AI Important for Wholesalers?

The wholesale industry represents a significant portion of global trade, and nearly every physical product sold today comes through a B2B transaction. Despite its massive scale, the wholesale industry has been slow to adopt automation compared to other sectors. Seals AI recognizes the potential to modernize wholesaling with AI-driven solutions that can streamline operations, reduce costs, and increase efficiency.

With over 700,000 wholesalers in the United States alone, the demand for a cost-effective and efficient way to handle repetitive tasks is high. Seals AI’s AI employees address this need by automating core operational processes. These AI employees not only speed up transactions but also improve accuracy and scalability, providing a competitive edge in a saturated market.

Who is Behind Seals AI?

The Seals AI founding team brings a wealth of experience in technology, entrepreneurship, and business management. CEO Luis Mario Garcia is a second-time founder who previously built a YC-backed grocery delivery startup and grew it to $6.3 million in revenue with 30,000 customers. His experience in software design and hands-on operations gives him the expertise needed to lead Seals AI.

The CTO, Heber Garza, is a seasoned software engineer with 18 years of coding experience and a proven track record of scaling enterprise-grade software products. Javier Gonzalez, another co-founder, has been coding since age 12 and is a second-time YC-backed founder. His experience includes building an app with 500,000 users and developing complex software stacks akin to DoorDash’s infrastructure. Lastly, Fernando Huerta, the Marketing-Sales Director, launched AT&T in Mexico and drove its ARR to $120 million. His extensive experience in sales and marketing brings a unique perspective to the table, ensuring Seals AI can scale rapidly.

What are the Key Benefits of Using Seals AI?

Seals AI offers a multitude of benefits to wholesalers by transforming their operational workflow. The platform’s AI employees provide a range of advantages that help businesses scale, reduce operational costs, and improve customer relationships.

1. Increased Efficiency: By automating repetitive tasks such as quoting, order taking, and payment collections, wholesalers can run more efficiently. AI employees work 24/7 without breaks, allowing for continuous operation and faster order processing.
2. Cost Savings: Seals AI allows wholesalers to save on payroll expenses. Tasks that typically require human employees can now be managed by AI, converting operational costs into software expenditures. This shift opens the door for wholesalers to reallocate resources to more strategic initiatives.
3. Improved Customer Retention: Through AI-driven upselling, cross-selling, and targeted recommendations, Seals AI ensures that wholesalers can keep their existing customers engaged, leading to increased repeat business and loyalty.
4. Enhanced Decision-Making: AI Data Analysts provide wholesalers with real-time insights and trends. These insights allow for better decision-making and more effective business strategies.
5. Better Cash Flow Management: AI Collections ensures that wholesalers receive timely payments, reducing the risk of cash flow interruptions. By automating follow-ups on unpaid bills, the AI keeps the business’s finances on track.

How Can Wholesalers Start Using Seals AI?

Wholesalers interested in leveraging the power of AI can get started with Seals AI by booking a personalized demo. The demo allows businesses to see the platform in action, offering a glimpse of how AI employees can streamline operations, boost revenue, and optimize workflows.

Seals AI provides a user-friendly interface that gives wholesalers complete control over their AI workforce. Real-time monitoring and traceability ensure that every action is visible and trackable, providing peace of mind and operational clarity. Whether you are a small wholesaler or managing a large-scale operation, Seals AI’s flexible solutions cater to businesses of all sizes.

What’s the Future of Seals AI?

As Seals AI continues to grow, it aims to expand its offerings and refine its AI workforce to cover even more aspects of the wholesaling process. The company sees tremendous potential in reshaping the industry, particularly by automating tasks that previously required significant human intervention. With AI employees that mimic human capabilities but operate with the precision and efficiency of machines, Seals AI is well-positioned to become a leader in the B2B sales automation space.

As the global market increasingly embraces AI, Seals AI plans to innovate and further disrupt the status quo, ensuring that its customers remain at the cutting edge of technological advancements.